eBay, a global ecommerce leader, announces a vacant position for a Head of Visual Comms & Merchandising to be based in San Jose, California. This is not just another job; it’s a chance to shape the visual identity of a company that is actively reinventing the future of ecommerce for millions of enthusiasts worldwide. We are looking for a visionary leader to tell our story through powerful and consistent design. The ideal candidate for this Head of Visual Comms & Merchandising position will bring stories to life across global campaigns, executive communications, and innovative merchandise programs.
This high-visibility role demands a strategic thinker who can elevate design as a core capability. You will partner closely with our Brand Creative team to ensure every asset—from a keynote presentation to a piece of eBay swag—is bold, impactful, and unmistakably eBay. You will have the exciting responsibility of overseeing our global merchandise strategy, using swag and pop-up events as strategic tools to strengthen our culture and brand affinity on a global scale.
Key Responsibilities: What You’ll Do
In this leadership position, your main tasks will be diverse and impactful. You will be responsible for unifying design and merchandising functions to deliver a cohesive creative identity.
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Lead and mentor a high-performing team of designers and merchandising specialists.
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Co-develop and apply design systems with the Brand Creative team to ensure consistency.
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Translate complex ideas into compelling visuals for various audiences, including executives and global employees.
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Oversee the strategy and execution of eBay’s global merchandise programs, including swag and event activations.
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Introduce new tools and technologies, including AI, to boost creativity and innovation.
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Act as a trusted advisor to senior leaders on all matters related to visual storytelling.
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Manage creative budgets, resources, and external partner relationships.
What You’ll Bring to the Table
We are seeking a candidate with a proven track record in creative leadership. The requirements for this role include:
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A minimum of 10 years of experience in visual communications, creative direction, or design leadership.
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A strong portfolio demonstrating expertise in brand storytelling and multi-channel creative work.
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Proven experience in leading, growing, and inspiring high-performing design teams.
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Hands-on experience managing merchandise programs (swag, pop-ups) as part of a broader brand strategy.
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A curious and innovative mindset, with an openness to leveraging AI and emerging creative tools.
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Excellent communication, collaboration, and presentation skills.
Benefits and Conditions
eBay is committed to sustaining the future of our customers, our company, and our planet. We are in this together, and that philosophy extends to how we care for our employees. When you join our team, you can expect:
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A competitive base pay range of $140,800 – $188,000, based on location, skills, and experience.
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A comprehensive total compensation package including a target bonus and restricted stock units.
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A full range of medical, financial, and wellness benefits.
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401(k) eligibility with company contribution.
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Generous paid time off (PTO) and parental leave policies.
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A supportive culture where everyone can bring their unique selves to work every day.
About eBay
At eBay, we’re more than a global ecommerce leader; we’re changing the way the world shops and sells. Our platform empowers millions of buyers and sellers in more than 190 markets worldwide. We are a team of passionate thinkers, innovators, and dreamers, dedicated to connecting people and building communities to create economic opportunity for all. Our customers are our compass, authenticity thrives here, and bold ideas are not just welcome—they are encouraged.
How to Apply
If you are a creative leader ready to make a significant impact, we encourage you to apply. Please submit your application, including your portfolio, via the official eBay Careers website.
Application Deadline: Please refer to the official job posting for specific deadline information.
Application Process: To apply for the Head of Visual Comms & Merchandising position, please visit the following link:
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eBay is an equal opportunity employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, national origin, sex, sexual orientation, gender identity, veteran status, disability, or other legally protected status.